Young H. Choi  (Tony)  

 

CAREER SUMMARY                                                                                        

Talented Telecommunication Sr. field engineer with impressive history of empowering corporations through effective leadership and intelligent telecommunication solutions who is seeking high level 4 position. I am looking for a position where I can build my career and take ownership of an environment and lead a team. I am interested in learning and using cutting edge technologies.

 

PROFESSIONAL WORK HISTORY                                                      

 

Phoenix (Contracted through Adex) Dec. 2015 – Jan. 2016

Field technician

•  Performing system and equipment installations, acceptance testing and initialization Adtran TA5000 & TA5004,Cyan/ Ciena 6500 for Windstream central offices and remotes in state of Iowa.

• Run, pull, terminate fiber jumpers and power cables and label remote boxes and central office COT equipment and fiber cables.

• Inventory and gather equipment, supplies, materials and tools.

• Follow engineering packages, job specs, MOP, IPAK and site survey forms and make changes as needed, and complete installation requirements to meet all deadlines and timeframes.

 

 

Bank of America ( Contracted through Teksystems) April 2014 – June 2014

Field technician

• Accountable for installation, configuration, maintenance and repair of network equipment in Bank branches for Bank of America in Chicago-land area.

• Responsible for the testing and turn up of T1’s and Cisco routes and switches to Bank branches.

• Coordinate testing and troubleshooting between customers sites and Data center locations.

•  Troubleshooting IP Networks, Routers, Switches and jacks and ports.

 

 

Capital-One (Contracted through TekSystem)March 2012 – March 2014

Sr. NOC Tech

• Design and implement POTSLINE/LAN/WAN/OPTICAL TRANSMISSION and Transport for complex financial network.

• Work on Aspect ACD phone system, circuit inventory for migration project.

• Work with major financial companies to establish network connectivity

• Lead multiple projects to upgrade current network infrastructure

• Provide network support and participated in 24/7 on call rotation

• Worked with various telecom carriers to provide fault tolerant LAN, WAN, POTSLINE, T1 and Optical connectivity.

• Assisted in the migration to a multivendor network

• Installed network infrastructure and assisted in build out communication room

• Research and analysis technologies to support a low latency environment

• Integrates and schematically depicts communication architectures, hardware, software, transmission and transport equipment, video conferencing, VOIP, Aspect ACD, SIP, TDM 

• Performs hardware and software moves, adds and changes.

• Ensures systems and related equipment are in working condition.

• Maintains records on repairs, down time, changes and updates.

• Assist and train others in the required tools and processes of the functional area.

• Acts as the subject matter expert regarding functional area processes and protocols.

• May be the point of contact for and/or direct the work of Level A, B, C and D individuals.

• Be responsive to callouts and periodic on call availability including working with centralized control centers.

 

 

Abovenet Inc. Lombard, IL    June 2010 - Nov. 2011

Field Engineer

• Manage construction of fiber optical cables and maintain connectivity throughout the Chicagoland with understanding the equipment drawing, job specs, TEO’s and site survey forms and follow technical publications and industry standards (North America Standard).

• Install and removal of DWDM(Juniper) and fiber optic(Ciena) equipment and run, pull, terminate and splice fiber cables and power into remotes and customer buildings.

• Build ironwork and ladder racks and label fiber jumpers and fiber cables.

• Order and inventory equipment, supplies, materials and tools.

• Provide a maintenance and support of the company asset including all the manhole/handhole POP sites and optical equipment such as Junipers and Ciena 6500

• Perform testing a fiber optical circuits and troubleshoot with utilizing OTDR/Power meters/fiber scope.

• Built Colo-location and central office connectivity.

• Work with multiple vendors for proper technical solutions

• Support new customer connectivity by built and construct a new fiber optic path

• Provide network support and participated in 24/7 on call rotation

   Perform emergency Fiber cable restoration for City of Chicago.

 

 

Verizon Business (Contracted through Accucom) Oct. 2008 - April 2009

Lightwave tester

• Installed and test & turn up a national and regional fiber optic/DWDM/Ethernet/Voice connectivity

• Worked on Nortel DMS phone switches and voice platform.

• Support and maintain colocation sites

• Construct and installed fiber optic equipment in central office and colocation

• Provide network support and participated in 24/7 on call rotation

• Order inventories cables for any patches or implementation

• Perform testing and diagnostic on fiber and Solaris platform

• Assembles fiber transmission equipment and wired housekeeping alarms per specifications

 

 

 

Bank of America(Contracted through Spherion) Feb.2008-Sept. 2008

Level 4 field technician

• Provide technical assistance in the MPLS conversion plus configuration for all the Bank of America branches in Chicago

• Evaluate and identify the methods and means for resolution on T1 connectivity

• Worked with various telecom carriers to provide fault tolerant LAN connectivity

• Inspect safety and installation guide line for vendors and installers.

• Provide service to Vanguard rental Car Company to change their Notebook, LCD monitors, Port Replicators (docking stations) desktop computer's (hard drive, hardware, software) and specialty (Cherry) Keyboards

 

 

Broadwing (Contracted through Insight Global Solution)April 2006 - Dec. 2006

NOC data-transport tier3 support

• Monitor and assist in managing the tier3 Transport and Transmission Broadwing network

• Troubleshooting and resolving problems from the customer demarcation to the Broadwing backbone

• Maintain current action tracking, ticketing, and document change control

• Taking initial calls coming into Broadwing Support utilizing network management software to isolate problems in real-time

• Promptly Acknowledge alarms and follow through using troubleshooting procedures

• Opening and closing trouble, maintenance, and change control tickets within a specific time frame

• Access Transport and Transmission network, Adtran, Cisco routers, Nortel Passport, VOIP, SIP, TDM, Alcatel, Fujitsu, Calix Transport switches for maintenance and troubleshooting

 

 

MCI Arlington(Contracted through Tekmark)Arlington, VA Dec. 2015 - Jan. 2006

NOC Technician Tier 3

• Repair and test telecommunications related systems and equipment.

• Monitor Network Elements interfacing with 3rd parties and customer’s own operations at the MCI/Verizon NOC

• Maintaining agreed Change management procedures

• Constant supervision of ongoing operational activities, Scheduling and allocation of engineering resource

• Ensuring all activities recorded in workflow management ticketing system(Remedy).

• Timely reporting of all activates, development of technical and reporting process. 
• Resolution and Communication of all operational issues, report applicable failures to MCI/Verizon Help Desk in timely manner.  

• Operate related tools and equipment.

• Diagnose electronic failures to the component level

• Maintain accurate records and prepare reports

• Answers internal inquiries and troubleshoots software and hardware failures either in person or on the phone.

 

 

ALLTEL (Contracted through CEIS Corp.) Atlanta, GA         Jan. 2005 - Nov. 2005

Field Engineer

• Installation and test & turn-up for remote access and central office of new service delivery equipment including Calix E7MS,E5,E3,B6 VDSL2 DSLAM, performing E2E conversion prep work for swinging equipment off of the old equipment and on to the new, Adds and changes to Fujitsu flashwave 4500 and remote equipment, removal of old equipment for Alltel GA.

• Installed power equipment in a central office environment. Completed power transition work, added/removed circuits on working power distribution sources, program, tested and troubleshot power plant controllers, installed and/or removed batteries from working plants, troubleshoot central office alarm systems and maintained a safe working environment.

• Check inventory order and gather equipment, supplies, tools and materials.

• Building ironwork and ladder racks, labeling and routing equipment and cables.

• Reading, understanding and following technical publications and industry standard.

• Understanding of equipment drawings, job specs, TEO’s and site survey form.

 

 

Sprint (Contracted through AJILON) Las Vegas, NV April 2004 - Dec. 2004

Sprint ILEC customer service tech.

• All aspects of underground and aerial copper and fiber optics cable splicing and maintenance. Installation and repair of business telecom services, including ISDN and ADSL, to new and existing Verizon customers. Installation and repair of residential telecom services to new and existing Verizon customers.

• Install, replace, repair and/or rearrange service drops, aerial, buried and underground cables, and associated inside/outside wiring (aerial and buried).

• Connect drops, local cables, and inside/outside wiring to a variety of terminals. Make various attachments to poles, buildings, etc., as required, using hand/motorized tools, following installation diagrams, work orders and service orders.

• Test and inspect to ensure that activities performed and all services installed function properly.

• Test cable air pressure systems and perform maintenance as required.

• Install fiber-optic cable to curb terminals. Perform maintenance splicing (copper/fiber). Perform cable pair recovers for new work orders.

• Skillfully diagnosed and troubleshoot problems between 3M box to MDF, BT, BMT, and SST using sidekick kick-meter.

• Provisioning and turn-ups of transmission and switching systems for ILEC and CLEC. Performed DSO, DS1, DS3 Tone Test/ Loopback test all circuits wire wrapped or coaxial cabling

 

 

MCI/Worldcom South Korea  Jan. 2000 - Feb. 2004

Country Operations Director

• Providing technical field services in East-Asia for 300 international and domestic clients, including Daimler Chrysler, General Motors, and Ford, Citibank,Dupont..etc.

• Delivering the following technologies: WDM, DWDM and SONET. Network Element installation, test and turn-up. L2/ L3 Switches, IP Routing and Switching, Ethernet Routing and Switching, ATM switching,

• Optical Transport Services Delivery, CORE and RAN. Distribution and Access design and topologies. Broadband Network Systems, rack and stack, DC Power and Infrastructure, EF&I, Premise Services, Design Build Services, and installing a wide variety of Vendors equipment from; Nortel, Cisco, Infinera, Ciena, Juniper and NEC.

• Manage and supervise the installation activities for integration services for broadband, multiservice networks that deliver data, video and voice communications over telephone, cable television, Internet, broadcast, wireless and enterprise networks.

• Coordinate logistical and network elements, which include material management, engineering conflicts such as high-speed voice, data, video and power related issues. Request and monitor third-party vendors' contract work activities.

• Manage and supervise installation tech and contractors.

• Perform additions, removals and modification on working equipment and circuits. Add and upgrade software.

• Perform power transition work (additions or removal of circuits on working power distribution sources).

 

 

MCI  Richardson, TX. Jan. 2000 - 1996

City Engineer  (1998 - 2000), Field Eng. III (1996 - 1998) , Field Eng. II ( 1996)

• Managed and provide work assignments to 120 contractors and sub-contractor to follow strict quality guidelines

•  Understanding of equipment drawings, job specs, TEO’s and site survey forms.

• Installation or removal of common systems, digital switch, transport and power into central offices  

• Running, pulling, terminating and splicing cables and building ironwork and ladder racks.

•   Ordering and gathering equipment, supplies, materials and tools.

•   Labeling and routing equipment and cables.

•   Reading, understanding and following technical publications and industry standards.

•  Perform solid work and produce quality systems, on time, within budget, and to specification

•  Build and commissioned Nortel DMS supernodes phone switches in 700 Pop-sites and remote-sites around the State of California

 

 

SKILLS                                                                                                          

Telecom Hardware: Adtran (TA5000,TA5004), Nortel (OC-3, OC-12, OC-48, and OC-192,Optical Multiservice Edge6500, Optical Metro 5100 & 5200), Fujitsu FW4500 & Litespan-2000, Calix (C7,E7,E5,E3,B6), Nortel (DMS 150/200/250/300), Alcatel next gen., Nortel Passport ,Tellab Titan 5500, Sun Solaris, Cisco (15600, 15454 , VOIP 7940/7960, Routers, and Switches), Wireshark, OpNET, Sniffer, Compuwave, NEC spectra wave’s, MUX,DCS,DXC, POTS Line,DSLAM,T1, E1, Coax, Fiber Optic, Lightwave, SONET, DWDM, SDH, Digital Data & transmission, DSO, DS1, DS3, OC-N, Optical transmission and multiplexing technologies, TIMING/SYNCHRONIZATION and BLSR/UPSR

Telecom Software: Hummingbird Software, Fireberd (Data Error Analyzer and Communications Analyzer), Riverbed, Openview, HPNA, NNM, T-berd, NIC, AutoDesk AutoCAD  
Operating Systems: Windows 95/98/NT 4.0/2000/XP/ME, Novell 3.x/4.x/5.x/6.x, UNIX, OS/2, MS DOS 
Network Protocols: ADSL, HDSL, DSLAM, Frame Relay, ATM, SONET, Lightwave, DWDM, Network Firewalls, Proxy’s, Wireless, Load Balancers, SONUS,UMTS,SS7 UUNET IP hub, HDLC, Telnet, TCP/IP, LAN, WAN,VPN, IPX/SPX, SNA, OSI, ISDN, VSAT, SLIP, DNS, TDM

General Software: Microsoft (Project, Outlook, Visio, Word, Excel, PowerPoint)

Excellent computer skills and diagnostic skills.

 

Education                                                                                                      

High School diploma